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India's Tele-MANAS: evolution, early outcomes and a scalable blueprint for digital public mental health.

Created on 17 Jul 2026

Authors

Satish Suhas, Apurva Mittal, Narayana Manjunatha, Channaveerachari Naveen Kumar, Suresh Bada Math, Pratima Murthy

Published in

The British journal of psychiatry : the journal of mental science. Pages 1-5. Jul 17, 2026. Epub Jul 17, 2026.

Abstract

India's Tele-MANAS (Tele Mental Health Assistance and Networking Across States) programme, launched in October 2022, is the world's largest government-led tele-mental-health initiative. Operating via a multilingual 24/7 helpline, it provides stepped-care support, offering immediate counselling and escalating complex cases to psychiatrists or local services. In its first few years, Tele-MANAS has responded to more than 3.43 million calls across all Indian states and union territories. The majority of callers present with anxiety, depression or psychosocial stressors, while a critical minority report suicidal distress. Features such as linguistic inclusivity, anonymity and integration with India's digital health ecosystem have driven rapid uptake, particularly among young adults. A World Health Organization (WHO) assessment has recognised Tele-MANAS as a scalable and equity-focused solution. The initiative illustrates how low- and middle-income countries can leverage technology and task sharing to reduce the treatment gap, offering a potential global blueprint for digital mental health care. This article aims to provide a programmatic overview of Tele-MANAS, including its design, early outcomes and key implementation challenges.

PMID:
42467064
Bibliographic data and abstract were imported from PubMed on 17 Jul 2026.

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