Factors Affecting Telehealth Consultation in Diabetic Patients: A Systematic Scoping Review.

Authors

Mahsa Fadaie Fini, Tahereh Shafaghat, Mahdi Radabadi, Enayatollah Homaie Rad, Sajjad Bahariniya, Seyyed Reza Darijani, Mohammad Ranjbar

Published in

International journal of telemedicine and applications. Volume 2026. Pages 4696370. Epub Aug 16, 2026.

Abstract

The global rise in diabetes highlights the need for innovative healthcare solutions. This scoping review is aimed at identifying and categorizing patient-reported facilitators and barriers influencing the use of telehealth consultations among people living with diabetes.
A systematic scoping review was conducted following the Joanna Briggs Institute (JBI) methodology and PRISMA-ScR guidelines.
Four databases-PubMed, Scopus, ISI Web of Science, and Google Scholar-were searched from inception to July 31, 2025.
Included studies were original research or review articles published in English or Persian that examined patient-reported facilitators and barriers influencing the use of telehealth among people living with diabetes.
Two reviewers independently screened titles, abstracts, and full texts. Data were extracted using a predesigned form and synthesized thematically into facilitators and barriers.
Of 1673 identified records, 72 met inclusion criteria. Facilitators were grouped into four themes: process (e.g., time and cost savings), structural (e.g., system usability), communication (e.g., improved access), and attitudinal factors (e.g., awareness). Barriers included infrastructure limitations, digital literacy, privacy concerns, and resistance to change.
Telehealth offers significant potential for diabetes management, but systemic and individual-level barriers must be addressed. Policymakers and healthcare providers should address patient-reported barriers while strengthening key facilitators to improve the adoption and sustainability of telehealth services in diabetes care.

PMID:
42609691
Bibliographic data and abstract were imported from PubMed on 18 Aug 2026.

Read full publication at:
Please sign in to see all details.

Stats

1-terrible, 9-excellent. How would you rate this publication? Sign in in to submit your rating.

Post a comment

You need to be signed in to post comments. You can sign in here.

Comments

There are no comments yet.