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Work-Related Information and Communication Technologies Use After-Hours and Nurse Work Withdrawal Behavior: A Moderated Mediation Model.

Created on 07 Sep 2026

Authors

Xiaofen Wang, Yichen Geng, Jingwen Yi, Danyan Li, Miliang Zou, Haiyan Liu, Kun Tang

Published in

Journal of nursing management. Volume 2026. Issue 1. Pages e8204893.

Abstract

The widespread adoption of information technology made the work-related use of information and communication technologies after hours (W_ICTs) a prevalent source of occupational stress among nurses. Grounded in conservation of resources theory and the effort-recovery model, this study constructed a moderated mediation model to examine the impact of W_ICTs on nurses' work withdrawal behavior, with a specific focus on the mediating role of job burnout and the moderating role of psychological detachment.
Using a cross-sectional design, data were collected through an online survey between September and December 2025. A total of 869 clinical nurses (mean age = 32.47 ± 5.95 years) from 10 tertiary hospitals in China completed validated scales measuring W_ICTs, job burnout, psychological detachment, and work withdrawal behavior. Data were analyzed using SPSS 26.0 and the PROCESS macro (Model 8), controlling for gender, age, and professional title. A moderated mediation model was tested.
W_ICTs showed a direct positive association with work withdrawal behavior and an indirect association through job burnout. This mediating effect was consistent for both challenge-oriented and hindrance-oriented communications. Psychological detachment significantly moderated the relationship between W_ICTs and job burnout, attenuating the effect of challenge-oriented W_ICTs but not hindrance-oriented W_ICTs.
Job burnout mediates the effect of W_ICTs on nurses' work withdrawal behavior. Psychological detachment moderates this relationship for challenge-oriented but not hindrance-oriented communication. Nursing managers should therefore implement strategies to reduce hindrance-oriented W_ICTs, schedule challenge-oriented communications judiciously, and strengthen nurses' psychological detachment through systematic interventions to reduce job burnout and work withdrawal behavior.
Reducing W_ICTs, particularly those that are hindrance-oriented, and enhancing nurses' psychological detachment, can reduce job burnout and work withdrawal behavior. Findings inform targeted management strategies to protect nurse well-being and retention in the digital age.

PMID:
42703672
Bibliographic data and abstract were imported from PubMed on 07 Sep 2026.

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