Developing an Emergency Department Care Management Program for People Experiencing Homelessness: New York City, 2024-2025.

Authors

Sudhakar V Nuti, Nicole Ruiz, Silas Lee, Angelica Bocour, Remle Newton-Dame, M G Thompson, Amanda K Johnson

Published in

American journal of public health. Pages e1-e5. Sep 17, 2026. Epub Sep 17, 2026.

Abstract

People experiencing homelessness (PEH) face high rates of medical and social instability and frequently rely on emergency departments (EDs) for care. Accordingly, NYC Health + Hospitals launched the ED Engagement + Navigation program to provide specialized care management for PEH in the ED. At one hospital from March 2024 to February 2025, in which 454 patients were engaged, ED visits for PEH were reduced from an average of 11.8 in the 6 months before enrollment to 9.0 in the 6 months after enrollment (P < .01): a 24% reduction, indicating the value of specialized ED services for PEH. (Am J Public Health. Published online ahead of print September 17, 2026:e1-e5. https://doi.org/10.2105/AJPH.2026.308719).

PMID:
42753208
Bibliographic data and abstract were imported from PubMed on 18 Sep 2026.

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