Key Lessons Learned From Implementing a Training Program for Perinatal Patient Safety in a Large Integrated Health Care System.

Authors

Jemma C Nonog, Sarah A Shimer, Amy Hand, Kourtney Wilson, Jocelyn Audelo

Published in

The Journal of continuing education in the health professions. Oct 09, 2026. Epub Oct 09, 2026.

Abstract

In 2020, the Women's and Children's Health team at Kaiser Permanente developed an enterprise-wide continuing professional development system designed to deliver a scalable, mastery-based clinical training focused on perinatal patient safety while fulfilling health care regulatory standards.
Using a collaborative design process that relied on interdisciplinary subject matter expert teams, leveraged existing platforms and inexpensive learning software, and incorporated best practices in adult learning, we implemented a complex training program using an innovative learning format and question-level confidence analytics across a large integrated health system. Using the Kirkpatrick Model of Training Evaluation as a framework, we evaluated data from course evaluations including refreshers, quality metrics, and a survey of operational leaders in the Women's and Children's Health service line.
The program demonstrated strong learner engagement and identified clinically relevant knowledge gaps through question-level confidence analytics and showed early indicators of enhanced clinical performance.
Key implementation factors for making a large rollout of clinical education more compelling and effective include using interdisciplinary subject matter experts; creating the training in-house; and a flexible review process to make improvements to the content as needed. This work also demonstrates how a mastery-based, interprofessional continuing professional development system using question-level confidence analytics can identify clinical misperceptions and support iterative curriculum refinement at enterprise scale.

PMID:
42895986
Bibliographic data and abstract were imported from PubMed on 20 Oct 2026.

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